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Emergency Case

If you need a doctor urgently outside of medicenter opening hours.
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What are your hours of operation?

We are open Monday through Friday. We have recently extended our office hours for your convenience, and are open until 5:00 PM five days weekly.

What kind of insurance do you accept?

We accept most types of insurances (feel free to call 870-234-5995 and ask if we are accepting your insurance at that time). As a service to you, we will file your insurance claim for you.

We do not file on any MVA's - Motor Vehicle Accident - we ask the patient to pay for the visit up front and we will gladly provide you with the paperwork to turn into your car insurance company for possible reimbursment.

What if I don't have health insurance?

We will be happy to care for you. We have convenient and affordable cash pay options. We will  work with you to see that you get the health care you need.

I have a question about my bill, what should I do?

Please call us to get this issue resolved at your earliest convenience. Our billing staff will be happy to discuss questions with you. The billing process for insurance companies is very complex. If there is a mistake on our part, we will make it right. If you have questions about your benefits, we can help you understand them or give you contact information about whom you can call at your insurance company.

Is it a cold or the flu?

Only your provider can make a valid diagnosis if you have a cold or the flu but here are some signs you need to be aware of to help you determine between the two.

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Fever-
With a cold- rare
With the flu- characteristic, high (102-104°F); lasts 3-4 days

Headache-
With a cold - rare
With the flu - prominent

General Aches, Pains -
With a cold - slight
With the flu - Usual; often severe

Fatigue/Weakness -
With a cold - quite mild
With the flu - Can last up to 2-3 weeks

Extreme Exhaustion -
With a cold - Never
With the flu - Early and prominent

Stuffy Nose -
With a cold - Common
With the flu - Sometimes

Sneezing -
With a cold - Usual
With the flu - Sometimes

Sore Throat -
With a cold - Common
With the flu - Sometimes

Chest Discomfort/Cough
With a cold - Mild to moderate
With the flu - hacking cough is common; can become severe